FAQ
Frequently Asked Questions (FAQ) – PhantomPlates
1️⃣ Are Stealth License Plates Street Legal?
🔹 No, Stealth Plates are intended for off-road use only. They are designed for auto events, track days, car shows, and photoshoots.
⚠️ Using them while driving on public roads may violate local laws. Always check with your state or country regulations before purchasing.
2️⃣ Will PhantomPlates fit my vehicle?
✅ We provide exact measurements for every Stealth License Plate model in the product description.
💡 We recommend measuring your current license plate area before purchasing to ensure compatibility.
📩 If you’re unsure, feel free to email us at support@phantomplates.com with your vehicle make & model.
3️⃣ Do you ship worldwide?
🌍 Yes! We offer international shipping to:
✔ United States
✔ Canada
✔ Australia
✔ European Union (EU) countries
📦 If your country isn’t listed, contact us at support@phantomplates.com and we’ll check if we can arrange delivery.
📌 More details can be found in our Shipping Policy.
4️⃣ How long does shipping take?
🚚 Shipping times vary depending on location:
Location | Estimated Delivery Time |
---|---|
USA | 5-10 business days |
Canada | 7-14 business days |
Australia & EU | 7-14 business days |
Express International | 3-5 business days |
📩 Once your order is shipped, you’ll receive a tracking number via email.
5️⃣ What happens if my package is lost or delayed?
📌 If your package is delayed, please check the tracking link provided in your confirmation email.
🚀 If your package is lost in transit, we will issue a replacement at no extra charge after confirming with the carrier.
6️⃣ What is your refund & replacement policy?
❌ We do not offer refunds. However, we do offer replacements in the following cases:
✔ If the item arrives damaged or defective (photo/video proof required within 48 hours of delivery).
✔ If you received the wrong product.
✔ If the package is lost in transit.
📩 To request a replacement, please email support@phantomplates.com with your order number and proof of the issue.
7️⃣ How do I install PhantomPlates?
📌 Each PhantomPlates product comes with detailed installation instructions in the package.
💡 Installation is typically simple and does not require permanent modifications to your vehicle.
🎥 We will soon release an installation guide video! Stay tuned.
8️⃣ How do I contact PhantomPlates?
📩 Email: support@phantomplates.com
🕒 Support Hours: Monday - Friday, 9 AM - 6 PM (EST)
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