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FAQ

Frequently Asked Questions (FAQ) – PhantomPlates

1️⃣ Are Stealth License Plates Street Legal?

🔹 No, Stealth Plates are intended for off-road use only. They are designed for auto events, track days, car shows, and photoshoots.
⚠️ Using them while driving on public roads may violate local laws. Always check with your state or country regulations before purchasing.


2️⃣ Will PhantomPlates fit my vehicle?

✅ We provide exact measurements for every Stealth License Plate model in the product description.
💡 We recommend measuring your current license plate area before purchasing to ensure compatibility.
📩 If you’re unsure, feel free to email us at support@phantomplates.com with your vehicle make & model.


3️⃣ Do you ship worldwide?

🌍 Yes! We offer international shipping to:
United States
Canada
Australia
European Union (EU) countries

📦 If your country isn’t listed, contact us at support@phantomplates.com and we’ll check if we can arrange delivery.
📌 More details can be found in our Shipping Policy.


4️⃣ How long does shipping take?

🚚 Shipping times vary depending on location:

Location Estimated Delivery Time
USA 5-10 business days
Canada 7-14 business days
Australia & EU 7-14 business days
Express International 3-5 business days

📩 Once your order is shipped, you’ll receive a tracking number via email.


5️⃣ What happens if my package is lost or delayed?

📌 If your package is delayed, please check the tracking link provided in your confirmation email.
🚀 If your package is lost in transit, we will issue a replacement at no extra charge after confirming with the carrier.


6️⃣ What is your refund & replacement policy?

We do not offer refunds. However, we do offer replacements in the following cases:
If the item arrives damaged or defective (photo/video proof required within 48 hours of delivery).
If you received the wrong product.
If the package is lost in transit.

📩 To request a replacement, please email support@phantomplates.com with your order number and proof of the issue.


7️⃣ How do I install PhantomPlates?

📌 Each PhantomPlates product comes with detailed installation instructions in the package.
💡 Installation is typically simple and does not require permanent modifications to your vehicle.
🎥 We will soon release an installation guide video! Stay tuned.


8️⃣ How do I contact PhantomPlates?

📩 Email: support@phantomplates.com
🕒 Support Hours: Monday - Friday, 9 AM - 6 PM (EST)

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